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🎁 Free shipping from €69🇫🇷 The leading Wall Stickers specialist made in France

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Our online help can provide answers to many questions: go straight to the frequently asked questions.

Help & Contact

Frequently Asked Questions

Our stickers are easy to apply—it’s child’s play!

You will find an advice sheet in your parcel to help you apply your sticker.

We use high-quality raw materials. The adhesive on our stickers is “structured” and guarantees bubble-free application!

Discover our application tips videos by visiting our YouTube page.

We manufacture each sticker to order, meaning your sticker goes into production as soon as your order is placed.

In practice, production time varies between 1 and 3 business days depending on order volume; after that, standard delivery times apply for the shipping methods offered:

  • Colissimo home delivery : 1 to 2 business days
  • Chrono Relais : 2 to 3 business days
  • Mondial Relay : 3 to 5 business days

You can find more information about these shipping methods by clicking here.

You have 14 days from receipt of your order to request a return (in part or in full).

To return your order, please follow these steps :

  • Inform us of your wish to make a return by email or by phone.
  • For France, we offer two options :
      • Return shipment at your own expense. Upon receipt of the parcel and verification of its integrity, we will refund the full amount of your sticker order.
      • We can send you a return label (request by email) to stick on your parcel and drop it off at a relay point. Upon receipt of the parcel and verification of its integrity, we will refund your sticker order with a €5 deduction.

Initial shipping fees are non-refundable.

For Europe and the French overseas departments and territories (DOM-TOM), return shipment is at your own expense. Upon receipt of the parcel and verification of its integrity, we will refund the full amount of your sticker order.

Our splashback stickers are delivered rolled up and carefully packaged in a cardboard tube. They are made in one single piece: if you order a 3-metre-long splashback sticker, you will receive one 3-metre sticker, not several pieces.

All our stickers can be removed easily using a hair dryer.

For wall stickers, we cannot guarantee that the paint will remain completely intact. This will depend on the surface, whether there is an undercoat or not, the quality of the paint, etc.

We therefore recommend preparing your surface properly before applying your stickers.

Our adhesives are smooth and thin, with a thickness of 0.2 mm.

They are delivered in a roll, so they are very easy to transport.

They are heat-resistant and can therefore be placed near cooking hobs.

They resist splashes because they are covered with a waterproof film.

They are easy to cut using scissors or a cutter.

They are produced in our workshop in mainland France.

The images on our site show the “normal” orientation of our door stickerss; the “reverse” orientation will be the design printed as a mirror image.

Here is an image to illustrate this explanation using the “barn door” model with a handle on the right.

The “normal” and “reverse” orientations allow you to adapt the sticker depending on the opening direction of your door. These two orientations are also useful when you want to apply the sticker to both sides of a door: they provide visual symmetry between the two sides.

To request a made-to-measure production, simply contact us by email (via the contact form) or by phone at the following number:

Sticker Déco Customer Service

We will discuss your request together to confirm feasibility, advise you if needed, and we can provide you with the price.

Each made-to-measure request is unique and requires specific work; that is why we ask for a contribution to graphic design costs and any additional material cost.

We’re here to help, so don’t hesitate!

Tile stickers are made as individual cut pieces and sold in packs.

You will therefore receive packs of 12, 24, 36 or 60 stickers.

Depending on your needs, each of our tile stickers can measure 10×10 cm, 15×15 cm or 20×20 cm. If your tile dimensions are not standard, we can make them to measure: just call us or send us an email, and we will get back to you quickly.

You have two payment options: PayPal and credit/debit card (via Payplug, Caisse d’Epargne group).

Both systems are, of course, highly secure and offer the same guarantees.

You have three shipping options:

  • Colissimo Home Delivery
  • Chrono Relais
  • Mondial Relay

You can find more information about these shipping methods by clicking here

Contact us

Need help? Don’t hesitate to contact us for any specific request
or for a made-to-measure request—we’re here to listen.

    Our online help can provide answers to many questions: go straight to the frequently asked questions.

    STICKER DÉCO, 1 rue des Boursaults, Bldg 13, 95660 Champagne-sur-Oise, France

    Tel: +33 9 80 80 92 33
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    ⚡ OFFRE SPÉCIALE : 2 + 1 🔥 2 Stickers achetés = Le 3ème offert !